How to reset Swann Wi-Fi camera SWWHD-PTCAM

In this article, I show how to reset the Swann Wi-Fi camera model SWWHD-PTCAM. This procedure is necessary to recover from a lost password.

Swann swwhd camera

The Swann cameras are top-rated, inexpensive, and easy to set up, which is why thousands of users have one of its models at home. Still, sometimes it's necessary to reset the camera to the factory default settings.

The reset process is very simple; let's see how it works...

How to reset the Swann Wi-Fi camera

Insert a needle or pin into the hole and press and hold the reset button for about 10 seconds. The camera reboots and loads the factory default settings.

Here is the step-by-step process.

  1. Locate hole for the reset button on the bottom of the camera.
  2. Insert a needle and push until you hear a click sound.
  3. Hold the button for about 10 seconds and release it.
  4. Wait for the red LED on the right side to blink.
  5. Log in to the camera and start the setup process.

The picture below shows the location of the reset button.

Swann Wi-Fi Camera SWWHD-PTCAM reset button

Two LEDs indicate the status of the camera.

The one on the left side turns blue to indicate that the camera is powered and working, and the other LED on the right side turns red and blinks to show the reset process has been complete correctly, as shown in the pictures below.

Swann Wi-Fi Camera Blue LED
Swann Wi-Fi Camera Blue and Red LEDs

After the factory default resetting, the camera loses the previous configuration, and it's necessary to set up everything all over again.

Use your smartphone and follow the camera's instructions to set up from scratch. Yeah, the camera talks to you to give you step-step-instructions 😉

Make sure to choose an easy-to-remember and safe password to avoid the reset process again, thus saving you time and the effort of bringing the camera down.

Read the article "Safe CCTV Passwords" to learn how to create a good one.

If the reset password process doesn't work for some reason, visit the Swann website and ask for help.

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